Data-centre and critical power services
Symetrix Canada provides UPS service, battery replacement, emergency repair and testing for data centres and server rooms in Toronto, the GTA and Ontario, and coordinates the cooling, cleaning and thermography work around them. Every request gets a reply and a quote within 4 business hours. Sites in Toronto, Ottawa, Montreal and Quebec City are attended the same day.
Key facts
- Response and quote: within 4 business hours
- Same day: Toronto, Ottawa, Montreal and Quebec City
- Elsewhere in Canada: 24 to 48 hours
- Phone: 1 (438) 800-0382 (emergencies 24/7)
Services
| Service | What it covers | How we deliver it |
|---|---|---|
| UPS service and preventive maintenance | Scheduled inspection, cleaning, testing and reporting for single-phase and three-phase UPS | Our technicians |
| UPS installation and commissioning | Sizing review, placement, start-up coordination, acceptance testing | Our technicians; electrical connection by a licensed electrical contractor |
| UPS battery replacement and testing | VRLA and lithium-ion strings, impedance testing, monitoring, recycling | Our technicians |
| 24/7 emergency UPS repair | Alarms, bypass events, failed modules, dead batteries | Our technicians |
| Load bank testing | Rated-load and transfer proof for the UPS | We coordinate |
| Data-centre cleaning and decontamination | Sub-floor, zinc whiskers, particulate, cleaning around live equipment | We coordinate |
| Precision cooling maintenance | CRAC and CRAH units serving UPS and IT rooms | We coordinate |
| Power quality and infrared thermography | Loose connections, overheating, harmonics on UPS input and output | We coordinate |
| UPS replacement and modernization planning | End-of-life dates, options and a budgetable plan | Our technicians |
| Maintenance contracts | Visit schedules, response terms and reporting across sites | Our technicians |
“We coordinate” means one request and one point of contact: we scope the work with you, schedule a qualified specialist and keep the UPS side of the job in our hands.
Who we work for
Colocation and enterprise data centres, hospitals and labs, government and utility sites, telecom rooms, broadcasters, and any office whose server room cannot go dark. Most sites have a mix of UPS brands and ages; one service plan covers all of them.
UPS brands
Eaton (including Powerware), APC by Schneider Electric, Vertiv and Liebert, Tripp Lite, Mitsubishi Electric, Toshiba, XPC and Delta, single-phase and three-phase. All brands on one page: UPS service by brand.
Common questions
What services do you offer for data centres in Toronto?
UPS preventive maintenance, installation and commissioning, battery replacement and testing, 24/7 emergency repair, and replacement planning, done by our technicians. Load bank testing, cleaning and decontamination, precision cooling and thermography are coordinated through us with qualified specialists.
Do you handle one site or several?
Both. A maintenance contract can cover several sites and brands with one schedule, one response promise and one report format.
How quickly do you respond?
A reply and quote within 4 business hours, same-day attendance in Toronto, Ottawa, Montreal and Quebec City, and 24 to 48 hours elsewhere in Canada.
Can you work around a live data centre?
Yes. Work is planned with your change window, your access and safety rules and, where the UPS goes to bypass, a written method statement agreed in advance.
Request a quote
Reply and quote within 4 business hours; same day in Toronto, Ottawa, Montreal and Quebec City, and 24 to 48 hours elsewhere in Canada.
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