Data-centre and critical-environment services in Toronto and Ontario
Symetrix Canada services UPS systems, UPS batteries and the critical environment around them for data centres, server rooms and other critical sites in Toronto, the GTA and Ontario. We respond and quote within 4 business hours, reach sites in Toronto, Ottawa, Montreal and Quebec City the same day, and cover the rest of Canada within 24 to 48 hours. Call 1 (438) 800-0382 or use the request form.
Key facts
- Service area: Toronto, the GTA and Ontario, with work across Canada
- Response and quote: within 4 business hours
- Same-day sites: Toronto, Ottawa, Montreal and Quebec City
- Elsewhere in Canada: 24 to 48 hours
- Emergency line: 1 (438) 800-0382, 24/7
- UPS brands serviced: Eaton, APC by Schneider Electric, Vertiv and Liebert, Tripp Lite, Mitsubishi Electric, Toshiba, XPC and Delta
- Directory: 100 sourced Canadian data-centre records, 18 of them in Toronto
What we do
UPS service is the core of the work. The rest covers the room the UPS protects.
- UPS service and preventive maintenance: scheduled visits, inspection, testing and a written report for every unit.
- UPS configuration, installation and commissioning: sizing review, start-up coordination and acceptance testing before the load goes on.
- UPS battery replacement and testing: VRLA and lithium-ion strings, impedance testing, monitoring and recycling.
- 24/7 emergency UPS repair: alarms, bypass events and failed units, day or night.
- Load bank testing: proof that the UPS carries its rated load and transfers cleanly.
- Data-centre cleaning and decontamination: sub-floor, zinc whisker and particulate work, coordinated around live equipment.
- Precision cooling maintenance: CRAC and CRAH units serving the UPS and IT rooms, coordinated with the cooling trade.
- Power quality and infrared thermography: finding loose connections and harmonic problems before they trip a breaker.
- UPS replacement and modernization planning: end-of-life dates, migration options and a plan you can budget.
- Maintenance contracts: visit schedules, response terms and one report format across your sites.
Toronto first, Ontario wide
The site is built around Toronto and the GTA: colocation suites, enterprise server rooms, hospitals and government sites. The Toronto page lists the city’s data centres from our directory and how a call there is handled. Sites in Toronto, Ottawa, Montreal and Quebec City are reached the same day. Hamilton, London and the rest of Ontario are quoted with their travel time when you call.
The Canadian data-centre directory
The data-centre directory stays here. It lists 100 Canadian data-centre facilities, campuses and projects, each tied to a government or operator source, with a dated change log. Use it to find a facility by city or operator, compare records, or export the data.
How a request runs
- You call 1 (438) 800-0382 or send the request form with the UPS make, model and the problem.
- Within 4 business hours you get a reply with the questions we need answered and a quote, or a technician on the way for an emergency.
- A technician attends, works to the manufacturer’s procedure and your site’s access and safety rules.
- You receive a written report: what was found, what was done, readings taken and what to plan next.
Common questions
Who services data-centre UPS systems in Toronto?
Symetrix Canada services UPS systems in Toronto data centres, server rooms and critical sites, including Eaton, APC, Vertiv and Liebert, Tripp Lite, Mitsubishi Electric, Toshiba, XPC and Delta units. We respond and quote within 4 business hours and attend sites in Toronto, Ottawa, Montreal and Quebec City the same day.
How fast can you respond in the GTA?
We reply with questions and a quote within 4 business hours. Sites in Toronto, Ottawa, Montreal and Quebec City are reached the same day; the rest of Canada within 24 to 48 hours. For an emergency, call 1 (438) 800-0382 at any hour.
Which UPS brands do you service?
Eaton (including Powerware), APC by Schneider Electric, Vertiv and Liebert, Tripp Lite, Mitsubishi Electric, Toshiba, XPC and Delta. We service every one of them as a service provider, not as the manufacturer.
Do you replace UPS batteries on site?
Yes. We test the string, replace the blocks or the full string on site, check the charger and recycle the old batteries. See UPS battery replacement.
Do you work outside Toronto?
Yes. Ontario is our focus. Sites in Toronto, Ottawa, Montreal and Quebec City are reached the same day, and the rest of Canada within 24 to 48 hours.
How do I request a quote?
Use the request form or call 1 (438) 800-0382. Include the UPS make, model and serial number, the site address and what the unit is doing.
Request a quote
Reply and quote within 4 business hours; same day in Toronto, Ottawa, Montreal and Quebec City, and 24 to 48 hours elsewhere in Canada.
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