UPS service for Toronto data centres and server rooms
Symetrix Canada maintains, tests and repairs UPS systems and their batteries in Toronto and across the GTA: three-phase frames in data centres, rack units in network rooms, and the battery strings behind both. Every visit ends with a written report of the readings taken, the faults found and what to budget next.
What we fix
- UPS maintenanceEvery battery block measured; fans, capacitors, bypass and alarms checked on a schedule.
- Battery replacementSingle blocks or full strings, matched by date code, with the old batteries recycled.
- Emergency repairUnits stuck on bypass, dropped loads and failed power modules, answered day and night.
- Installation and commissioningSized from the measured load, started to the maker's procedure and tested before the load goes on.
- Load bank testingRated load, the battery path and bypass transfers proven on an artificial load.
- Maintenance contractsOne schedule, one report format and planned parts for every UPS on every site.
UPS brands
- Eaton, including Powerware
- APC by Schneider Electric
- Vertiv and Liebert
- Tripp Lite
- Mitsubishi Electric
- Toshiba
- XPC
- Delta
Single-phase and three-phase, current models and discontinued frames still in service.
How a call runs
- Send the detailsMake, model, serial number and what the unit is doing, by phone or the request form.
- Questions and a quoteA reply with the questions that matter and a price, or a technician for an emergency.
- The visitThe manufacturer's procedure, your site's access rules, and any bypass transfer agreed with you first.
- The reportReadings set against the last visit, faults found, and what to budget next, each with a price.
What the report contains
- Input, output and bypass readings on each phase, and the load per phase
- Every battery block: voltage, internal resistance and temperature, against its baseline [1]
- The event log: alarms cleared and alarms still open
- Firmware version, settings, and the age of fans and capacitors
- What is due now, what can wait, and a price for each
- 24/7Emergency line, answered day and night
- EightUPS brands, single-phase and three-phase
- Every blockEach battery block read against its baseline at every visit[1]
- Twice a yearVisits on critical sites, as Vertiv's service data supports[2]
- 100Canadian data centres listed from government and operator sources
Toronto and the GTA
Common questions
Who services UPS systems in Toronto data centres?
Symetrix Canada: maintenance, battery replacement and emergency repair on Eaton, APC, Vertiv and Liebert, Tripp Lite, Mitsubishi, Toshiba, XPC and Delta units across Toronto and the GTA.
How often should a data-centre UPS be serviced?
At least once a year, as Eaton recommends [3]. Critical sites book two visits a year, which Vertiv's service data supports [2].
How long do UPS batteries last?
Most APC VRLA batteries last three to five years [4]. Heat cuts that short: every 8 °C rise halves it [4].
Do you replace UPS batteries on site?
Yes. We test the string, replace single blocks or the full string, check the charger settings and take the old batteries away for recycling.
What should I send with a request?
The site address, UPS make, model and serial number, the battery setup, the last service date, any open alarms and your preferred window.
Directory
Canadian data-centre directory
100 facilities, each with a published source.
Sources
- EnerSys, PowerSafe SBS XL Installation, Operation and Maintenance Manual, maintenance section
- Vertiv, The Effect of Regular, Skilled Preventive Maintenance and Remote Monitoring on Critical Power System Reliability, conclusion
- Eaton, Top five preventive maintenance services for UPS health, page body
- Schneider Electric, What is the expected life of my APC UPS VRLA battery? (FA158934), FAQ answer
Updated