Request UPS service or a quote

Use the form below for UPS maintenance, battery replacement, installation, testing or a maintenance contract at a site in Toronto, the GTA or elsewhere in Ontario. You get a reply and a quote within 4 business hours. For an emergency, call 1 (438) 800-0382 instead: the line is answered 24/7.

Request a quote Call 1 (438) 800-0382

Key facts

Emergency: call, do not use the form
Most useful attachment: a photo of the UPS rating plate
For battery work: a photo of one battery label
For a contract: the unit list per site

What to include

Request	What to send
Repair	Make, model and serial number; the alarm codes or messages; when it started; whether the load is on the UPS, the battery or bypass
Battery replacement	The UPS model, and the battery model and date code printed on one block
Maintenance visit	Make, model and serial number; the date of the last visit; the site’s preferred window
Maintenance contract	Every unit per site, with make, model, rating and age if known
Installation	The load list or measured load, the runtime wanted, the room and the supply

Add the site address and who meets the technician. Do not send passwords, access codes or controlled facility information through the form; a secure transfer can be arranged after the reply.

Privacy

The details you send are used only to answer your request and quote the work. They are kept for as long as the request and any resulting service need them, and are not sold or shared for marketing. You can ask to see, correct or delete them. The privacy notice explains how this follows Quebec’s Law 25 and the federal PIPEDA.

Facility

Site and address

Company or organizationService address RequiredCity RequiredProvince or territory RequiredPostal code Required

Contact

Who should we reply to?

Contact name RequiredEmail RequiredPhone

Scope

Equipment and work required

Systems to include Choose at least one

Select every system that should be included in the conversation.

UPS systemsInspection, repair, bypass, commissioning or renewal.BatteriesCondition testing, replacement planning and disposal.CoolingCapacity, airflow, containment and equipment review.Racks and cabinetsLayout, density, distribution and physical fit.

Service required Required

Timing

When does the work need attention?

Required timing Required

Brief

Equipment and operating context

Equipment summaryWhat do you need? Required

Do not include passwords, door codes, private network details or controlled drawings. Secure transfer can be arranged after the request is reviewed.

I confirm that the contact and site information may be used to respond to this request.

Common questions

Do I need the serial number?

It helps: it identifies the exact model, its age and the parts it takes. A photo of the rating plate is enough.

What if the UPS is alarming right now?

Call the 24/7 line rather than using the form. Photograph the display and do not reset it; the emergency repair page lists what to do in the first half hour.

Can I request service for several sites at once?

Yes. List the units per site in the form, and the quote covers them together.

Updated2026-10-04